Generative AI-Driven Customer Journeys: How To Optimize The CX Life CycleBy Press Room13 June 2024 Michael Ringman is CIO at TELUS International, a global customer experience provider powered by next-gen digital solutions. Generative artificial intelligence…
Building Consumer Trust In The Age Of Generative AI PersonalizationBy Press Room19 March 2024 Chief Information Officer at TELUS International, a global customer experience provider powered by next-gen digital solutions. Imagine a world where…