As companies like Amazon publicly announced AI-driven workforce reductions, workers are scrambling to understand which careers might soon disappear and be outsourced to technology.
A new report from Microsoft researchers studying the occupational implications of generative AI, offers some clarity.
Translators, historians, and writers are among the roles with the highest AI applicability score, meaning the job’s tasks are most closely aligned with AI’s current abilities, according to the report released this month that ranked professions.
Customer service and sales representatives—which make up about 5 million jobs in the U.S.—are also highly vulnerable to being replaced by AI.
Overall, the jobs on AI’s chopping block are ones that are ones that involve knowledge work—like people doing computer, math, or administrative work in an office, the researchers wrote. Sales jobs are also on the list, since they often involve sharing and explaining information.
Of course, there are some jobs that are safe from AI’s claw: Dredge operators; bridge and lock tenders; and water treatment plant and system operators are among the jobs with virtually no generative AI exposure, thanks in part to their hands-on equipment requirements.
Still, business leaders like Nvidia CEO Jensen Huang have said that every job will be touched by AI in some way, and so it’s best to embrace it.
“Every job will be affected, and immediately. It is unquestionable,” Huang said at the Milken Institute’s Global Conference in May. “You’re not going to lose your job to an AI, but you’re going to lose your job to someone who uses AI.”
A degree won’t save you from AI’s jobs revolution
Many of the jobs with high chances of getting upended by AI soon, like political scientists, journalists, and management analysts, are all ones that typically require a four-year degree to land a job. And as the researchers point out, having a degree—which was once considered a surefire path to career advancement—is no longer a safeguard against the changing tides.
“In terms of education requirements, we find higher AI applicability for occupations requiring a Bachelor’s degree than occupations with lower requirements,” wrote the researchers, who studied 200,000 real-world conversations of Copilot users and cross-compared the AI’s performance with occupational data.
On the flip side, there are some career paths with low AI exposure, that are growing in demand. The healthcare sector, in particular, is an area that is experiencing this heavily. The home health and personal care aid industry is expected to create the greatest number of new jobs over the next decade, according to the U.S. Bureau of Labor.
At the same time, the researchers recognized that even their findings don’t capture the full scope of the AI revolution—and there could be further automation caused by more than just generative technology: “Our measurement is purely about LLMs: other applications of AI could certainly affect occupations involving operating and monitoring machinery, such as truck driving.”
Fortune reached out to Microsoft for comment.
Gen Z’s big bet on education might not be all glam
After seeing the rollercoaster of layoffs across the tech industry over the past few years, many Gen Zers have turned to seemingly steadier fields like education.
The sector was the fastest-growing industry among recent U.K. graduates last year, and it was similarly a top career choice for American graduates. And while the profession can provide further work-life balance and decent benefits, the ability for AI to do the work may cause further headache. The report singles out farm and home management educators—as well as postsecondary economics, business, and library science teachers—as roles with relatively high AI applicability.
While it’s unlikely that schools will roll out AI teachers en masse, the report’s findings underscore how quickly the technology could reshape the education profession—and many others.
The top 10 least affected occupations by generative AI:
- Dredge Operators
- Bridge and Lock Tenders
- Water Treatment Plant and System Operators
- Foundry Mold and Coremakers
- Rail-Track Laying and Maintenance Equipment Operators
- Pile Driver Operators
- Floor Sanders and Finishers
- Orderlies
- Motorboat Operators
- Logging Equipment Operators
The top 40 most affected occupations by generative AI:
- Interpreters and Translators
- Historians
- Passenger Attendants
- Sales Representatives of Services
- Writers and Authors
- Customer Service Representatives
- CNC Tool Programmers
- Telephone Operators
- Ticket Agents and Travel Clerks
- Broadcast Announcers and Radio DJs
- Brokerage Clerks
- Farm and Home Management Educators
- Telemarketers
- Concierges
- Political Scientists
- News Analysts, Reporters, Journalists
- Mathematicians
- Technical Writers
- Proofreaders and Copy Markers
- Hosts and Hostesses
- Editors
- Business Teachers, Postsecondary
- Public Relations Specialists
- Demonstrators and Product Promoters
- Advertising Sales Agents
- New Accounts Clerks
- Statistical Assistants
- Counter and Rental Clerks
- Data Scientists
- Personal Financial Advisors
- Archivists
- Economics Teachers, Postsecondary
- Web Developers
- Management Analysts
- Geographers
- Models
- Market Research Analysts
- Public Safety Telecommunicators
- Switchboard Operators
- Library Science Teachers, Postsecondary
