Browsing: Accenture
When Carnival Cruise Line embarked on modernizing the technology foundation behind its global fleet and operations, the company did what…
For Delta and Accenture CEOs, helping employees navigate trade and tariffs uncertainty fits the company culture
President Donald Trump’s tariffs and trade wars—and the uncertainty that has led to weaker U.S. consumer and business confidence—has seemingly…
When I talk about how employee trust boosts business performance, audiences often nod in agreement. Companies do better when their…
Accenture CEO Julie Sweet asks new hires what they’ve learned in the last 6 months: ‘If they can’t answer that question, we know they’re not a learner’
Employers are struggling to find the best way to pinpoint the talent they need to drive their businesses to success…
How U.K. retailer Currys is working with Accenture, Microsoft and Avanade to deliver better in-store customer experience
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Generative AI is not conventional automation — swapping out a human being for software — and should not be treated…
The case against performance reviews: It’s time for bosses to throw out the ‘clunky’ annual critique
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The slowdown in European electric vehicle sales will soon be seen as a temporary blip as they accelerate again towards…
There have been many questions arising around the potential returns seen from artificial intelligence and generative AI. As we reported…
Customer service chatbots are buggy and disliked by consumers. Can AI make them better?
“Chatbots,” before ChatGPT revolutionized the world of AI, was a bit of a dirty word. To many consumers, a chatbot…












