Browsing: COO Summit
From ‘reinvention exhaustion’ to ‘friction absorption’: CEOs who built instant delivery are worn out
You tap your phone and a stranger appears at your door with your groceries. You click through a cash back…
The ‘Optimism Doctor’ says people can tolerate uncertainty — the AI angst is about something else
When Dr. Deepika Chopra took the stage at the Fortune COO Summit, she didn’t open with a slide deck or…
‘One thing after the next’: Axon and Schneider Electric supply chain chiefs talk life in disruption
There’s a telling moment in how today’s top supply chain operators talk about their jobs. They don’t describe a string…
‘Stop building silos of excellence’: Peloton’s COO has a Navy playbook for supply chain chaos
The old corporate playbook said surge to meet demand. Charles Kirol says that playbook is dead. Speaking at Fortune‘s COO…
Southwest ditched free bags and MGM added all-inclusive perks: how the travel industry is reinventing itself to survive
If Spirit Airlines’ abrupt collapse sent a warning across the travel industry, it’s that resistance to change can carry real…
Data center CEO is hoping for a skilled-trades revival in his lifetime—he’s recruiting couch-dwelling Gen Z with two weeks of vacation on day one
It’s a great time to be in the skilled trades. That’s according to Dan Peyovich, president and CEO of Dycom…
The $18 expense report and the defunded intern programs: symbols of corporate America’s dysfunction
A senior vice president at Okta approved a gratuity that was $18 over the company’s threshold on a $2,000 dinner.…
Should you treat AI agents as colleagues? Fortune 500 executives can’t settle the debate
The debate over how to integrate AI agents into the workplace has produced no shortage of frameworks, mandates, and org-chart…
Anthropic’s office launched an AI-run vending machine. It had AI-run stores and cafes within a year
What started as a modest experiment at Anthropic’s San Francisco office has become one of the more striking demonstrations of…
Okta’s President and COO says companies are in denial about the hardest part of the AI revolution: redesigning work itself
The President and COO of Okta has agents on his team. He’s named them—Leo, Sloan, Hank, Walker—and they show up in…












