NICE’s 1CX Could Be A Game-Changer For Solving Knotty Customer ProblemsBy Press Room29 August 2024 Imagine that one of your customers is experiencing a problem with a product or service that they have purchased from…
How Generative AI Will Change Jobs In Customer SupportBy Press Room8 August 2024 Since generative AI exploded onto the scene with the release of ChatGPT (still less than two years ago, unbelievably), we’ve…