Netflix Needs Customer Service Help Like All Of Our Content ProvidersBy Press Room21 October 2024 I have a paid account on Netflix. I tried to sign in one evening on my TV, and I was…
Protecting Digital Engagement From Emerging Threats With AI And InnovationBy Press Room10 October 2024 The digital customer journey is increasingly vulnerable to threats such as bots, fraud, and account takeovers. As businesses strive to…
Microsoft’s Copilot will let you join 3 meetings at once, but experts say it misses the point: ‘No one has ever wanted to be in a meeting’By Press Room23 June 2024 Microsoft launched its AI productivity tool Copilot with the goal of increasing efficiency and eliminating menial tasks. But office workers…
A 35-year-old Chinese man has been tagged as the alleged mastermind behind a gargantuan botnet used to steal billions from zombie computersBy Press Room30 May 2024 An international law enforcement team has arrested a Chinese national and disrupted a major botnet that officials said he ran…