Browsing: Customers
This Side Hustle Spotlight Q&A features 20-year-old college student Jacob Shaidle, founder of Ontario-based barbecue cleaning business Shaidle Cleaning. Responses…
Users spend an average of 5.59 seconds looking at a website’s written content. I don’t know about you, but it…
Nearly every day, I’ll field a request at my customer service consulting and training practice from a business that “wants…
Imagine your business as a bustling city center. Its vibrant neighborhoods represent different departments, each integral to the success of…
A successful CEO recently asked my customer service consulting and training practice to help him with a customer service puzzle…
In the realm of customer service, a knee-jerk “no” response can shut a conversation down cold — and damage the…