AI Agents Fuel Record Black Friday & Cyber Monday Sales: 3 Tips For RetailersBy Press Room9 December 2024 AI agents fueled record-breaking online Cyber Week sales, pushing e-commerce revenue to $41 billion—an 8% surge from last year, according…
The Rise Of Shadow AI In CX: 4 Benefits To An Integrated StrategyBy Press Room4 November 2024 If your agents aren’t equipped with the right AI tools, there’s a strong chance they’re using tools they found on…