Walmart just leveled with Americans: China won’t be paying for Trump’s tariffs, in all likelihood you will23 November 2024
What Happened When I Had My First True Professional MeltdownBy Press Room12 November 2024 I recently bombed for the first time in my professional career. Like, truly bombed.It happened in August. I was speaking…
I tried this company’s 30-minute AI-powered massage. Here are the surprising resultsBy Press Room18 March 2024 Last week, I tried my very first AI-powered massage. While I’ve gotten a traditional massage before, I was unsure what…
The 4-Step Secret to Exceptional Customer ServiceBy Press Room12 January 2024 A successful CEO recently asked my customer service consulting and training practice to help him with a customer service puzzle…