Browsing: shopping
Customer survey overload: Why companies are inundating us with endless feedback requests
One week last autumn, I hit my customer feedback limit. I had seen my doctor and done some online shopping.…
Happy New Year, from all your friends at Fortune. As you know, New Year’s Day has fallen on a Thursday…
Gen Z spends hundreds a month on ‘treat culture,’ justifying it with the challenges of daily life—but that’s a ‘slippery slope,’ Bank of America says
Getting out of bed to go to work or lugging yourself to the grocery store can feel tough. And for…
President Donald Trump’s recent executive order has turned the post-Christmas slump into an official extension of the holiday season, designating…
With Christmas fast approaching, and with the urgent need to combat climate change, many people want to make a difference…
Extended holiday sales, effectively Black November, is ‘confusing’ for customers and dilutes shopping ‘sparkle’ of Black Fridays and Cyber Mondays past
It used to be that the frenzy of Black Friday and Cyber Monday was tied to a set few days…
From Martha Stewart to Dockers to Toys “R” Us, brand managers are raking in billions betting on classic American names
A mystery has been roiling longtime wearers of Dockers’ ubiquitous khaki men’s pants: Why are things dropping out of people’s…
McDonald’s promoted its new $8 nugget combo meal, then got blasted online with complaints about affordability, quality and service
McDonald’s CEO said combo meals at one of the world’s largest fast food chains were too expensive earlier this year,…
Underwhelmed and unimpressed are how shoppers are feeling about Black Friday deals so far. The Repasky family makes a tradition of…
For all its speed and convenience, e-commerce has long risked losing something essential: the sense of discovery that makes shopping…












