Browsing: shopping
Phoebe Gates wants her $185M AI startup to succeed with ‘no ties to my privilege or my last name’
Phoebe Gates wants to build her AI shopping company while keeping one thing out of her pitch deck: her last…
Eddie Bauer’s retail operator declares bankruptcy as younger shoppers view the brand as ‘old-fashioned and a bit irrelevant’
The operator of roughly 180 Eddie Bauer stores across the U.S. and Canada has filed for Chapter 11 bankruptcy protection,…
Amazon is closing its futuristic Go and Fresh stores—showing logistics and tech aren’t enough to make old-school retail work
As any local shop owner will tell you, running a brick-and-mortar business in the age of Amazon is an uphill…
Can Saks’ new CEO repair the damage done by years of being treated as a ‘financial plaything’?
For the second time in his career, luxury executive Geoffroy van Raemdonck has been tasked with fixing an iconic department…
Customer survey overload: Why companies are inundating us with endless feedback requests
One week last autumn, I hit my customer feedback limit. I had seen my doctor and done some online shopping.…
Happy New Year, from all your friends at Fortune. As you know, New Year’s Day has fallen on a Thursday…
Gen Z spends hundreds a month on ‘treat culture,’ justifying it with the challenges of daily life—but that’s a ‘slippery slope,’ Bank of America says
Getting out of bed to go to work or lugging yourself to the grocery store can feel tough. And for…
President Donald Trump’s recent executive order has turned the post-Christmas slump into an official extension of the holiday season, designating…
With Christmas fast approaching, and with the urgent need to combat climate change, many people want to make a difference…
Extended holiday sales, effectively Black November, is ‘confusing’ for customers and dilutes shopping ‘sparkle’ of Black Fridays and Cyber Mondays past
It used to be that the frenzy of Black Friday and Cyber Monday was tied to a set few days…












